Ensures that loan collection actions on assigned accounts are appropriate and timely and that established policies and procedures are observed.Copies all documents and forwards assembled document packages to appropriate party on a timely basis.Completes all warrant in debt and garnishment paperwork for submission to court including notating CIM accounts, scanning and mailing defendant copies, and preparing out-of-state mailings when applicable.Posts customer garnishments into the General Ledger (GL) and advise on legal payments.Analyzes credit and financial information.Retrieves specific documents electronically from loan files.Prepares a wide range of electronic documents for varying purposes, including review and action by MVA, attorneys, repossession agencies, etc.Maintains accurate and complete records on past due accounts and collection actions.Prepares and forwards required debits with payment and update account payment history.Processes incoming payments on active and charged-off accounts.Makes recommendations to Centralized Branch Manager to review accounts for special handling or intensified collections actions.Reviews assigned accounts to determine if collection methods have been effective.Sells the company’s current product lines, including but not limited to personal loans, home equity loans, and sales finance.Assesses customers’ current financial needs and determines if customer has available cash on account or if customer needs to restructure debt to a home equity bill consolidation loan.Negotiates extensions and modifications of loans and arranges payment schedules.Proactively contacts borrowers with past-due accounts by telephone or mail to offer rewrite of loan or request payment.Conducts loan interviews over the phone and enter information into an automated recordkeeping system.Assists customers via online and by telephone to open and service their accounts.Provides exceptional customer service by proactively solving problems, presenting loan solutions based on customer needs, and enthusiastically presenting all available sales products.You will also contact delinquent customers to determine reason(s) for delinquency and collect overdue payments. Provide a full range of virtual services via our online platform/system to individual customers focused on personal financial lending, collections, sales, customer service, and relationship-building. Support branch operations by learning functions of consumer finance and demonstrating proficiency by meeting or exceeding team sales and delinquency targets/goals. Work hours will depend on the business hours of the time zone serviced. To the extent permitted by law, the Company may, in its sole discretion, change the work schedule to address business needs. Saturday hours required seasonally and as business needs require. There is no obligation for you to apply, borrow, or take loans from the site.40 hours a week during Monday – Friday 8:00 AM – 8:00 PM The website doesn’t advertise any lender and doesn’t make you choose any performed company. The only service this platform provides is to compare different lenders' offers, and it is not responsible for the services provided by parties. No financial decisions are made by the website. The lenders or other broker services we introduce to our customers through this website may pay us commissions if customers enter into a credit agreement with them.ĭisclaimer: This platform does not offer or insist on borrowing money. NOT A LENDER Disclosure: CocoLoan is not a lender but a broker and does not charge you any fees for our broker services. Rules of this website are subject to change without notifications. Please check the local regulations to find out its availability in the area. A borrower also has to peruse local regulations related to a payday loan.Īvailability: The service of this platform may not be accessible to people based in restricted states. Those who find themselves in a bind with their budget and want to refill it with credits should seek the advice of a professional financial assistant. It's a short-term solution to cover unexpected expenses when people have no savings or deep pockets. CocoLoan is a company committed to connecting borrowers to hundreds of reputable online lenders to apply and get small-dollar payday loans quickly, easily, and securely, helping cope with life emergencies like paying medical bills, home, or car repairs, and so on.Ĭustomer Note: A payday loan is traditionally used to help people borrow a small sum of money until the next upcoming payday.
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